Card Services

If you fear that your card has been lost or stolen, you have the ability to freeze it within seconds. Simply log in to your Online Banking, click on ‘Profile’, and then choose ‘Deactivate/Activate My Card’. You can also reactivate the card if it is found safe!”
Lost Stolen Credit Debit Cards Locate Numbers North Valley Bank

About card services

Not all credit cards are created equal, but finding the perfect credit card that fits your financial lifestyle is easy at North Valley Bank. Maybe you’re looking for a rewards card that earns automatic bonus points every month on your purchases. Or, maybe you prefer a debit card to use in place of a check for your shopping and travel needs, as well as pay bills. Whatever your needs, North Valley Bank offers a card that’s just right for you!

ATM/Debit Cards

Identity Theft Prevention North Valley Bank

North Valley Bank has teamed up with MoneyPass© Network to offer coast-to-coast access to thousands of surcharge-free ATM’s located where you live, work and travel.

Go to MoneyPass.com, click on the ATM locator on our homepage or download the free MoneyPass app in the app store to find an ATM nearest to you!

Report a lost or stolen card

Quick Issue

We understand the exasperating feeling when your banker tells you that it will take 7-10 business days to receive your new or replacement debit card. For that reason we implemented Quick Issue. We can now issue new or single replacement debit cards in 48 hours or less. At the account opening process, or upon notice of the lost or stolen debit card, you can choose which office that you would like to pick up your new Quick Issue card at and (depending on weekend/holidays) the card will be available for pick up within 24-48 hours at that location.

ATM Cards

North Valley Bank ATM Cards offer you convenient access to your savings and/or checking account any time day or night. The ability to make withdrawals, deposit funds, make transfers or just check your balance is at your fingertips. To apply for a North Valley Bank ATM card, stop by one of our branch locations today!

MasterCard Debit Cards

The MasterCard® Debit Card is more convenient than writing checks and safer then carrying cash. Transactions are deducted directly from your checking account without the hassle of searching for your ID or providing personal information in the checkout line. With the MasterCard® Debit Card you receive the combined benefits of an ATM card as well as the ability to make purchases everywhere that MasterCard® is accepted. To apply for a North Valley Bank MasterCard® Debit Card, simply stop by one of our branch locations.


Credit Cards

Credit Card Debit Cards Card Services North Valley Bank

We offer a wide array of credit card options. Find the best card to fit your needs.

Learn More

Lost or Stolen Cards

Lost Stolen Credit Card Information

If your card has been lost or stolen please immediately contact the appropriate number listed below

ATM Card

Please call #740-450-2265 or #888-347-4355 between 8am-5pm Monday-Friday, or call #833-337-6075 after hours.

MasterCard® Debit Card

Please call #740-450-2265 or #888-347-4355 between 8am-5pm Monday-Friday, or call #833-337-6075 after hours.

Visa® Credit Card

For a Visa® Consumer Credit Card please call #800-558-3424.
For a Visa® Business Credit Card please call #866-552-8855.

Once you have reported your card status, please continue to diligently monitor your accounts for suspicious and/or fraudulent activity. To report fraudulent or suspicious activity please contact the appropriate number listed below:

ATM Card

Please call #740-450-2265 or #888-347-4355 between 8am-5pm Monday-Friday.

MasterCard® Debit Card

Please call #740-450-2265 or #888-347-4355 between 8am-5pm Monday-Friday.

Visa® Credit Card

For a Visa® Consumer Credit Card please call #800-558-3424.
For a Visa® Business Credit Card please call #866-552-8855.